Hotels FAQ

Question:

>Which brings us back to the A3XX. <G>  Imagine finding room for all those pax >on another flights.

hence crowd control becomes a concern on the A3XX. Imagine a security detail to deal with rioting pax?

Response:

>Did anyone else in this NG have the misfortune to fly or should I say fly >ONE DAY LATE on Continental flight 75 from LAX to Honolulu on April 1?  This >supposedly top rated airline made hundreds of people sit around in the >terminal for hours and hours while they fiddled with an engine on their >ancient DC-10.  Remember the DC-10?  Thats the plane that had a little >problem with engines falling off of it in flight back in the 70’s.  After

A problem to do with improper removal/installation of the engine IIRC

Response:

enlightened the world thusly: > Thanks Continental for nothing!

Sounds like an awful time. As my former boss muttered as we looked at the torn-up engine cowling on an MD-11 (also known unfondly as ‘Scud’), after being rammed by a speeding ramp tug: "Aviation." Then turned and walked away. As a long time employee of a major airline (not Continental), if you fly on any of us long enough, we’ll screw you, and hard. Not cause we want to, it’s just damn near unavoidable. Unless you are a high-dollar pax (something like the top ten percent, who generate 60+ % of passenger revenues and almost all the psgr. profit), then you (and I) are unfortunately a commodity – there just isn’t any other way given the price the avg. joe is willing and able to pay. On most majors, however, cancellations which are the ‘fault’ of airline (mechanical problem, crew legality, etc.), and result in an overnight delay, generally result in the Airline paying for hotel, meal, and transport to/from terminal. Weather and ATC-related cancellations: you’re usually on your own. I suggest you pursue your compensation claim with Continental consumer relations. As for the DC-10, it’s a fine bird. The unfortunate engine incident in 1979 was due to the improper use of a forklift damaging the strut which attached said engine to the wing. Tragic, but certainly not an indictment of the ‘plane.

Response:

> But what day of the week in February as opposed to the Saturday flight > he was on in April??

Sunday (Feb 13) Before you buy.

Response:

– Hide quoted text — Show quoted text -> Did anyone else in this NG have the misfortune to fly or should I say fly > ONE DAY LATE on Continental flight 75 from LAX to Honolulu on April 1? This > supposedly top rated airline made hundreds of people sit around in the > terminal for hours and hours while they fiddled with an engine on their > ancient DC-10.  Remember the DC-10?  Thats the plane that had a little > problem with engines falling off of it in flight back in the 70’s.  After > waiting for hours we were all told the flight was cancelled.  We asked for > compensation from their customer service people but they were far too "busy" > with the hundreds of other passengers left high and dry to deal with it. We > were told to fill out a customer service "card" and compensation would be in > the mail.  Guess what happened?  Nothing! > Would Continental accommodate passengers on other flights or other airlines > or bring out another air-worthy plane?  Not a chance.  Our vacation was > delayed 24 hours.  We paid for shuttles twice, had to drive home, repack, > drive back to the airport the next day, and had to cancel urgent medical > arrangements that were waiting at our destination.  What a way to begin a > vacation huh?  And just who said Continental was such a great airline? > Thanks Continental for nothing!

Response:

> Actually, Mike, while I agree with what you said in your previous post > (yeah, go get ‘em!), on this point it may not always be as you say.  In > Feb I was booked on the 8AM DL flight from LAX to HNL.   Don’t > know if thsi was just a lucky fluke or not, but the LAX-HNL flights are > not ALWAYS fully booked.

But what day of the week in February as opposed to the Saturday flight he was on in April?? Michael

Response:

 After > waiting for hours we were all told the flight was cancelled.  We asked for > compensation from their customer service people but they were far too "busy" > with the hundreds of other passengers left high and dry to deal with it.  We > were told to fill out a customer service "card" and compensation would be in > the mail.  Guess what happened?  Nothing!

When did you fill out this card? It takes the average airline about 2 month to reply. The plane had a mechanical problem. It happens. I don’t see what bringing up the Delta 70’s problem with the engine has to do with your flight. Surely you had the opportunity to avoid booking travel on a DC-10. It is kind of difficult to call up another wide body to replace it. People want low fares, they don’t want to pay for extra idle aircraft. They will reimburse you for expenses, it just might take awhile. You didn’t need to pay for a shuttle, you could have stayed at an airport hotel. Did you ask CO if they would put you on another flight on another airline? Maybe they were full. Weekend flights tend to be full to Hawaii. Michael

Response:

– Hide quoted text — Show quoted text -> Did anyone else in this NG have the misfortune to fly or should I say fly > ONE DAY LATE on Continental flight 75 from LAX to Honolulu on April 1? This > supposedly top rated airline made hundreds of people sit around in the > terminal for hours and hours while they fiddled with an engine on their > ancient DC-10.  Remember the DC-10?  Thats the plane that had a little > problem with engines falling off of it in flight back in the 70’s.  After > waiting for hours we were all told the flight was cancelled.  We asked for > compensation from their customer service people but they were far too "busy" > with the hundreds of other passengers left high and dry to deal with it. We > were told to fill out a customer service "card" and compensation would be in > the mail.  Guess what happened?  Nothing! > Would Continental accommodate passengers on other flights or other airlines > or bring out another air-worthy plane?  Not a chance.  Our vacation was > delayed 24 hours.  We paid for shuttles twice, had to drive home, repack, > drive back to the airport the next day, and had to cancel urgent medical > arrangements that were waiting at our destination.  What a way to begin a > vacation huh?  And just who said Continental was such a great airline? > Thanks Continental for nothing!

Response:

> Clap clap clap….However, how is one to walk from LAX-HNL? > Rich

Ask Jesus? (and I don’t mean Chuy down at the body shop…) Before you buy.

Response:

>SNIP > LA?  You haven’t described anything here (other than your own selfish > stupidity) that doesn’t happen every day on some airline.  You want to > avoid it?  Walk. >Clap clap clap….However, how is one to walk from LAX-HNL? >Rich

Don’t know, but it would solve his problem.

Response:

SNIP > Closest matches would be the A330-200 or 767-400 (both a little > smaller), or the A330-300 or 777-200 (a little bigger).

There we go.  I’m certain that the big carriers certainly wouldn’t want their new flagship craft – 777s – to be used on routes crammed with vacationers.   Rich

Response:

>Did anyone else in this NG have the misfortune to fly or should I say fly >ONE DAY LATE on Continental flight 75 from LAX to Honolulu on April 1?   ….

And your point is?  I guess the rest of your vacation went well, and not mentioning the return flight seems to indicate that went smoothly, too.  Cut your whining and switch to decaff. > …. Thanks Continental for nothing!

You want cheese with that w(h)ine?  :)

Response:

>There we go.  I’m certain that the big carriers certainly wouldn’t want >their new flagship craft – 777s – to be used on routes crammed with >vacationers.   >Rich

Apologies if incorrect attrib here. The big carriers want their flagship craft, with the large proportion of premium classes, used to detinations where they will be profitable. The problem for most US carriers to Hawaii, I understand, is that much of the patronage is either low-fare or nil-fare. BA have three dedicated 777s used on the holiday routes out of UK to the Caribbean, and to Tampa.  These have tighter seating and thus many more passengers than their main-line 777s.

Response:

SNIP > LA?  You haven’t described anything here (other than your own selfish > stupidity) that doesn’t happen every day on some airline.  You want to > avoid it?  Walk.

Clap clap clap….However, how is one to walk from LAX-HNL? Rich

Response:

> Yah.  I’ve noticed that.  I guess medium range flights with large > capacities.  I’m assuming that if 747s were available, they wouldn’t be > used on these routes due to their legs being much longer.  What is the > regular capacity of a DC-10 in 2 class configuration?  Is there a new craft > which closely matches it?

Closest matches would be the A330-200 or 767-400 (both a little smaller), or the A330-300 or 777-200 (a little bigger). Before you buy.

Response:

>and another thing, a full DC10 holds somewhere around 240 people.  I know >that flt >to hawaii is always full.  Its not as easy as you may think to just put you >on >another airline.  Hawaii is a very popular route for all airlines.  I >guarantee you >it would be next to impossible even if CO put all the passengers on that flt >over to >other carriers to find enough space for all of you… Get real

Which brings us back to the A3XX. <G>  Imagine finding room for all those pax on another flights.

Response:

– Hide quoted text — Show quoted text -> > Did anyone else in this NG have the misfortune to fly or should I > say fly > > ONE DAY LATE on Continental flight 75 from LAX to Honolulu on April > 1? > This > > supposedly top rated airline made hundreds of people sit around in > the > > terminal for hours and hours while they fiddled with an engine on > their > > ancient DC-10.  Remember the DC-10?  Thats the plane that had a > little > > problem with engines falling off of it in flight back in the 70’s. > After > Hmmm…I also remember 737s which tend to deploy full rudder movements > without input from the cockpit.  So, what’s your point.  I’ve seen > mechanical issues with one year old A-320s. > Rich > Yeah.  One engine falls off one time on one flight and the type is > branded for eternity… > BTW, LAX to HNL is pretty much the last remaining DC-10 ‘ghetto’–AA, > CO, HA, and NW all ply this route with the 10s.

Yah.  I’ve noticed that.  I guess medium range flights with large capacities.  I’m assuming that if 747s were available, they wouldn’t be used on these routes due to their legs being much longer.  What is the regular capacity of a DC-10 in 2 class configuration?  Is there a new craft which closely matches it? Rich

Response:

>Did anyone else in this NG have the misfortune to fly or should I say fly >ONE DAY LATE on Continental flight 75 from LAX to Honolulu on April 1?  This >supposedly top rated airline made hundreds of people sit around in the >terminal for hours and hours while they fiddled with an engine on their >ancient DC-10.  Remember the DC-10?  Thats the plane that had a little >problem with engines falling off of it in flight back in the 70’s.  After >waiting for hours we were all told the flight was cancelled.  We asked for >compensation from their customer service people but they were far too "busy" >with the hundreds of other passengers left high and dry to deal with it.  We >were told to fill out a customer service "card" and compensation would be in >the mail.  Guess what happened?  Nothing!

Engines falling off in the 70s has a lot to do with this.  You have a problem with them trying to fix the plane first to try to get the flight off?  All airlines do that.  You wanted to get immediate compensation when they, as you said,  had to deal with hundreds of other passengers?  You should get immediate gratification before all the other hundreds, of course.  You haven’t received compensation yet? Did you try following up to see if it has simply been delayed or lost? I doubt it. >Would Continental accommodate passengers on other flights or other airlines >or bring out another air-worthy plane?  Not a chance.  Our vacation was >delayed 24 hours.  We paid for shuttles twice, had to drive home, repack, >drive back to the airport the next day, and had to cancel urgent medical >arrangements that were waiting at our destination.  What a way to begin a >vacation huh?  And just who said Continental was such a great airline?

Yes, as a matter of fact, that is just their policy to rebook on other flights WHERE POSSIBLE, again just like just about every other airline.  Maybe, just maybe, there were no seats available, which is frequently the case on HNL flights.  Had to cancel urgent medical arrangements?  If they were so urgent, why weren’t they being done in LA?  You haven’t described anything here (other than your own selfish stupidity) that doesn’t happen every day on some airline.  You want to avoid it?  Walk.

Response:

> and another thing, a full DC10 holds somewhere around 240 people.  I know that flt > to hawaii is always full.  Its not as easy as you may think to just put you on > another airline.  Hawaii is a very popular route for all airlines.  I guarantee you > it would be next to impossible even if CO put all the passengers on that flt over to > other carriers to find enough space for all of you… Get real > Mike

Actually, Mike, while I agree with what you said in your previous post (yeah, go get ‘em!), on this point it may not always be as you say.  In Feb I was booked on the 8AM DL flight from LAX to HNL.  The night before, DL called (twice–kudos to DL for being on top of things) me at home to tell me that their flight had been xled due to a mechanical and that they had rebooked me on the 8:45 HA flight.  While this did not bother me–actually I was relieved as it made a tight connection from Terminal 1 to Terminal 6 into a much more leisurely stroll with 45 extra minutes from T1 to T2–I fully expected the Hawaiian flight (a DC-10, BTW) to be fully packed due to the extra pax that Delta had dumped onto it.  I was pleasantly surprised to find that the flight had plenty of empty seats.  I even had a full center row of five to myself!  Don’t know if thsi was just a lucky fluke or not, but the LAX-HNL flights are not ALWAYS fully booked. Mike Before you buy.

Response:

and another thing, a full DC10 holds somewhere around 240 people.  I know that flt to hawaii is always full.  Its not as easy as you may think to just put you on another airline.  Hawaii is a very popular route for all airlines.  I guarantee you it would be next to impossible even if CO put all the passengers on that flt over to other carriers to find enough space for all of you… Get real Mike – Hide quoted text — Show quoted text – > What the hell is your point?  A DC 10 is not only used by CO on that route it is > also used by Northwest, and Hawaiian Airlines, and I think it was used up until > recently by United also.  Delta uses L1011s on that route.  I fail to see what > point the aircraft CO uses on that route had anything to do with the delay. > Would you rather CO fly you there with a dysfunctional DC 10 and then halfway > across the ocean the engine explodes.  767s suddenly fall into the ocean, 737s > dive for no reason, md80s plunge into the ocean.  No matter what kind of plane > an airline flies, its bound to have problems somewhere in the series and > somewhere along the line.  You mean to tell me you have never had a car problem > before.  Does it mean you didn’t take care of your car, NO stuff happens.  You > are a typical no clue traveling idiot.  Your kind should not be allowed to fly > Did anyone else in this NG have the misfortune to fly or should I say fly > ONE DAY LATE on Continental flight 75 from LAX to Honolulu on April 1?  This > supposedly top rated airline made hundreds of people sit around in the > terminal for hours and hours while they fiddled with an engine on their > ancient DC-10.  Remember the DC-10?  Thats the plane that had a little > problem with engines falling off of it in flight back in the 70’s.  After > waiting for hours we were all told the flight was cancelled.  We asked for > compensation from their customer service people but they were far too "busy" > with the hundreds of other passengers left high and dry to deal with it.  We > were told to fill out a customer service "card" and compensation would be in > the mail.  Guess what happened?  Nothing! > Would Continental accommodate passengers on other flights or other airlines > or bring out another air-worthy plane?  Not a chance.  Our vacation was > delayed 24 hours.  We paid for shuttles twice, had to drive home, repack, > drive back to the airport the next day, and had to cancel urgent medical > arrangements that were waiting at our destination.  What a way to begin a > vacation huh?  And just who said Continental was such a great airline? > Thanks Continental for nothing! > — >                  The Road to a Great Sound System Starts with AVE! >                                     AVE SHOPPER >                       http://www.aveshopper.com (coming soon) >                             http://www.audioholics.com

–                  The Road to a Great Sound System Starts with AVE!                                     AVE SHOPPER                       http://www.aveshopper.com (coming soon)                             http://www.audioholics.com

Response:

What the hell is your point?  A DC 10 is not only used by CO on that route it is also used by Northwest, and Hawaiian Airlines, and I think it was used up until recently by United also.  Delta uses L1011s on that route.  I fail to see what point the aircraft CO uses on that route had anything to do with the delay. Would you rather CO fly you there with a dysfunctional DC 10 and then halfway across the ocean the engine explodes.  767s suddenly fall into the ocean, 737s dive for no reason, md80s plunge into the ocean.  No matter what kind of plane an airline flies, its bound to have problems somewhere in the series and somewhere along the line.  You mean to tell me you have never had a car problem before.  Does it mean you didn’t take care of your car, NO stuff happens.  You are a typical no clue traveling idiot.  Your kind should not be allowed to fly – Hide quoted text — Show quoted text – > Did anyone else in this NG have the misfortune to fly or should I say fly > ONE DAY LATE on Continental flight 75 from LAX to Honolulu on April 1?  This > supposedly top rated airline made hundreds of people sit around in the > terminal for hours and hours while they fiddled with an engine on their > ancient DC-10.  Remember the DC-10?  Thats the plane that had a little > problem with engines falling off of it in flight back in the 70’s.  After > waiting for hours we were all told the flight was cancelled.  We asked for > compensation from their customer service people but they were far too "busy" > with the hundreds of other passengers left high and dry to deal with it.  We > were told to fill out a customer service "card" and compensation would be in > the mail.  Guess what happened?  Nothing! > Would Continental accommodate passengers on other flights or other airlines > or bring out another air-worthy plane?  Not a chance.  Our vacation was > delayed 24 hours.  We paid for shuttles twice, had to drive home, repack, > drive back to the airport the next day, and had to cancel urgent medical > arrangements that were waiting at our destination.  What a way to begin a > vacation huh?  And just who said Continental was such a great airline? > Thanks Continental for nothing!

–                  The Road to a Great Sound System Starts with AVE!                                     AVE SHOPPER                       http://www.aveshopper.com (coming soon)                             http://www.audioholics.com

Response:

– Hide quoted text — Show quoted text -> Did anyone else in this NG have the misfortune to fly or should I say fly > ONE DAY LATE on Continental flight 75 from LAX to Honolulu on April 1? > This > supposedly top rated airline made hundreds of people sit around in the > terminal for hours and hours while they fiddled with an engine on their > ancient DC-10.  Remember the DC-10?  Thats the plane that had a little > problem with engines falling off of it in flight back in the 70’s. After > Hmmm…I also remember 737s which tend to deploy full rudder movements > without input from the cockpit.  So, what’s your point.  I’ve seen > mechanical issues with one year old A-320s. > Rich

Yeah.  One engine falls off one time on one flight and the type is branded for eternity… BTW, LAX to HNL is pretty much the last remaining DC-10 ‘ghetto’–AA, CO, HA, and NW all ply this route with the 10s. Before you buy.

Response:

> Did anyone else in this NG have the misfortune to fly or should I say fly > ONE DAY LATE on Continental flight 75 from LAX to Honolulu on April 1? This > supposedly top rated airline made hundreds of people sit around in the > terminal for hours and hours while they fiddled with an engine on their > ancient DC-10.  Remember the DC-10?  Thats the plane that had a little > problem with engines falling off of it in flight back in the 70’s.  After

Hmmm…I also remember 737s which tend to deploy full rudder movements without input from the cockpit.  So, what’s your point.  I’ve seen mechanical issues with one year old A-320s. Rich

Response:

Did anyone else in this NG have the misfortune to fly or should I say fly ONE DAY LATE on Continental flight 75 from LAX to Honolulu on April 1?  This supposedly top rated airline made hundreds of people sit around in the terminal for hours and hours while they fiddled with an engine on their ancient DC-10.  Remember the DC-10?  Thats the plane that had a little problem with engines falling off of it in flight back in the 70’s.  After waiting for hours we were all told the flight was cancelled.  We asked for compensation from their customer service people but they were far too "busy" with the hundreds of other passengers left high and dry to deal with it.  We were told to fill out a customer service "card" and compensation would be in the mail.  Guess what happened?  Nothing! Would Continental accommodate passengers on other flights or other airlines or bring out another air-worthy plane?  Not a chance.  Our vacation was delayed 24 hours.  We paid for shuttles twice, had to drive home, repack, drive back to the airport the next day, and had to cancel urgent medical arrangements that were waiting at our destination.  What a way to begin a vacation huh?  And just who said Continental was such a great airline? Thanks Continental for nothing!

Response: